{"xsrfToken":"46191522b2485e8e041faedc4df216b450f4c957_lout","branding":{"id":"1","key":"bcs","name":"bootmod3 customer service","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de8500","headerLinkHoverBGColor":"#de8500","headerBadgeColor":"#de8500"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a87afbd5-bf31-4ca0-8c2b-b73980014a93/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MTIyNzY2Yi1hOWUyLTRiNGUtODNjMC1lNzA5NTJhNjE5YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE4N2FmYmQ1LWJmMzEtNGNhMC04YzJiLWI3Mzk4MDAxNGE5MyI6WyJyZWFkIl19LCJleHAiOjE3MzI1ODE5MDAsIm5iZiI6MTczMjU4MTMwMH0.mq39eyk5CY0voNIKiFf0jX3PLUD_sAdAMC8A8n4-iM8&client=5122766b-a9e2-4b4e-83c0-e70952a619c9&mode=fit","logoId":"a87afbd5-bf31-4ca0-8c2b-b73980014a93","isLogoAvailable":true,"helpCenterTitle":"Welcome to the bootmod3 Help Center","sharedPortalName":"bootmod3 help center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the bootmod3 Help Center","sharedPortalName":"bootmod3 help center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#002851","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/05412334-c213-4a00-95d5-738eb852554c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MTIyNzY2Yi1hOWUyLTRiNGUtODNjMC1lNzA5NTJhNjE5YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1NDEyMzM0LWMyMTMtNGEwMC05NWQ1LTczOGViODUyNTU0YyI6WyJyZWFkIl19LCJleHAiOjE3MzI1ODE5MDAsIm5iZiI6MTczMjU4MTMwMH0.8GtfQ9DxlpRyEkzOfu1n1MKL98nbdRdG6GM8wNnjNJ4&client=5122766b-a9e2-4b4e-83c0-e70952a619c9&height=300&mode=fit","bannerMediaApiFileId":"05412334-c213-4a00-95d5-738eb852554c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"bcs","projectId":10000,"serviceDeskId":1,"name":"bootmod3 customer service","description":"<p>Welcome! You can raise a bootmod3 customer service request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"16","name":"Dealer registration and setup","descriptionHtml":"","callToAction":"Dealer registration and setup","introHtml":"<p>Are you a BMW performance shop looking to offer bootmod3 to your customers? Select this option and we'll work with you to get you on board with everything required.</p>","icon":10414,"iconUrl":"https://bootmod3.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10414","groups":[1],"key":""},{"id":"1","name":"General Tech Support","descriptionHtml":"<p><a href=\"https://bootmod3.atlassian.net/wiki/display/BCS\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">For FAQs and general help with bootmod3 click here</a></p>","callToAction":"General Tech Support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10430,"iconUrl":"https://bootmod3.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10430","groups":[1],"key":""},{"id":"17","name":"License (Activation Key) Support","descriptionHtml":"","callToAction":"License (Activation Key) Support","introHtml":"<p>If you have questions about your activation key (license) select this option and we'll be in touch.</p>","icon":10434,"iconUrl":"https://bootmod3.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10434","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10426,"iconUrl":"https://bootmod3.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10426","groups":[1],"key":""},{"id":"5","name":"Report a bug (Website or App only, NOT tune/map related)","descriptionHtml":"","callToAction":"Report a bug (Website or App only, NOT tune/map related)","introHtml":"<p>Tell us the problems you're experiencing within the website or app. To report a performance issue with your current map use the Tune Question support type above instead.</p>","icon":10439,"iconUrl":"https://bootmod3.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10439","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature (Website or App)","descriptionHtml":"","callToAction":"Suggest a new feature (Website or App)","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10405,"iconUrl":"https://bootmod3.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10405","groups":[1],"key":""},{"id":"7","name":"Suggest improvement (Website or App)","descriptionHtml":"","callToAction":"Suggest improvement (Website or App)","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10407,"iconUrl":"https://bootmod3.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10407","groups":[1],"key":""},{"id":"27","name":"Tune Support","descriptionHtml":"<p><a href=\"https://bootmod3.atlassian.net/wiki/display/BCS/Frequently+Asked+Questions+-+bootmod3\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">bootmod3 FAQ</a></p>","callToAction":"Tune Support","introHtml":"<p>Have a question about your current map or tune? Looking to get a new OTS map from us? Select this option and we'll provide you with details.</p>","icon":10432,"iconUrl":"https://bootmod3.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[17,27,1,16,5,6,7,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"999c7f60-cd39-33f9-9b0a-308bb69927b7","appLinkName":"Confluence (bootmod3.atlassian.net)","appLinkUrl":"https://bootmod3.atlassian.net/wiki","spaceKey":"BCS","spaceName":"bootmod3 customer service","spaceUrl":"https://bootmod3.atlassian.net/wiki/spaces/BCS","isServer":false},"labels":[],"projectKey":"BCS","serviceDeskId":1,"kbLinkDomainURLs":["https://bootmod3.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MTIyNzY2Yi1hOWUyLTRiNGUtODNjMC1lNzA5NTJhNjE5YzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzI1ODI1MDAsIm5iZiI6MTczMjU4MTMwMH0.LFIm_MTdblVG3qdCZaJRUhiW6nn_7PQFL4iNwCrkj28","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"5122766b-a9e2-4b4e-83c0-e70952a619c9","tokenDurationInMins":20}},"sharedPortal":{"name":"bootmod3 help center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bootmod3.atlassian.net/wiki","kbLinkDomainURLs":["https://bootmod3.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bootmod3","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"46191522b2485e8e041faedc4df216b450f4c957_lout","baseUrl":"https://bootmod3.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bootmod3.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"5122766b-a9e2-4b4e-83c0-e70952a619c9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f5415b25b64545bab80ed4e04e0a97a6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}